Voice of Business: Quality Data Takes Local Input

Data is worth more than $100 billion globally, a figure that is quickly increasing.

That’s just the value of what we can directly monetize. Its value goes well beyond that, playing a critical role in life and business. We use data for everything from picking television shows to planning growth in our communities.

Good quality data can be priceless. The more detailed and the more local the information, the greater its impact. At the Chamber, we rely heavily on data to better understand business and economic challenges and create forward-thinking policy that will better position our business community for the future.

One way you can help is by completing the Ontario Chamber of Commerce (OCC) Business Confidence Survey. This annual survey of businesses across Ontario offers a benchmark on the business climate. It’s your opportunity to have your voice heard on the issues that matter most, including priorities for economic growth, labour shortages, technology, climate change, and confidence in the economy and your own organization’s success.

Data from the Business Confidence Survey is used in the OCC’s annual Ontario Economic Report and its advocacy on policy priorities for the year ahead. As well, chambers, boards of trade, and other organizations use that data to inform their understanding of the challenges and opportunities facing businesses.

The more local participation we have in the survey the more local the data we access. Otherwise, we are relying on data aggregated from across Ontario. Please take five minutes and complete the Business Confidence Survey here. The deadline for submissions is Nov. 21.

Nearly two years ago, the Canadian Chamber of Commerce (CCC) launched its quest to democratize data with the Business Data Lab (BDL). The BDL brings together the latest data from various sources to track evolving market conditions in user-friendly modules. It’s a powerful tool that makes accessing current data and analysis easy for businesses and organizations — and it’s free!

Last week, the CCC announced an expansion of the BDL Business Conditions Terminal. This tool offers up-to-date and historical data on:

  • Sentiment and outlook

  • Workforce

  • Business activity

  • Business dynamics

  • Financial conditions

  • Transportation and tourism

  • International trade

  • Environmental practices

It also includes an executive summary section offering a brief summary of each topic as well as a rating on its conditions.

Currently, the BDL is seeking renewed support from the federal government to keep this valuable tool functioning at its best. We have signed a letter urging the Government of Canada and the Honourable Rechie Valdez, Minister of Small Business, to continue supporting BDL's mission and tools.

Locally, we need you to subscribe and read our weekly newsletters to get the latest information and find opportunities to offer your input on Chamber initiatives and priorities.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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The Chocolate Rabbit Hosting Grand Opening For East City Location On Dec. 2

East City is going to get a little sweeter next month as The Chocolate Rabbit is having a grand opening at the East City location on 72 Hunter St. E. for Dec. 2 at 10 a.m.

The shop’s signature item are ‘Mud Bugs.’ They are bite-sized chocolate with caramel and almond centers and lightly sprinkled with sea salt. Photo by David Tuan Bui.

The shop started in Lakefield by Lois and Larry MacEachern in 2006. The Webster family took ownership August of 2021 and opened their second location in Bancroft at the old fudge factory location in June of 2022. The Websters own and operate all three locations.

The ceremony will have an official ribbon-cutting ceremony to mark the chocolatier’s third location in the Kawarthas.

Customers can meet the Webster family, enter a draw to win a few personalized Chocolate Rabbit gift baskets and and taste test chocolate during the grand opening.

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StoosNews Spotlight: Check Out The Business Beat This Week Featuring The Chocolate Rabbit, Planet Renovations, JA-NEO and Innovation Cluster

PTBOCanada is delighted to be running StoosNews columns each week here, spotlighting new businesses and startups in Peterborough and the Kawarthas. Here is this week’s edition…

The Chocolate Rabbit recently hung a ‘Coming Soon’ sign at 72 Hunter St. in East City.

The Chocolate Rabbit is already a well-known stop in Lakefield and Bancroft, and owners Elaine and Scot Webster and their family promise more of their popular Handcrafted Swiss Chocolate treats, loose-leaf tea, gifts and more. Watch for an opening soon as East City continues its exciting commercial growth.

Peter DeSanto and David Whan are planning the launch of a new design center for their company - Planet Renovations.

Located at 71 Princess St. in Peterborough, the design center is meant to inspire contractors, designers and customers to dream big. PDeSanto brings 40 years of construction, project management and home improvement experience. Whan is an avid woodworker with 25 years of experience in the kitchen and bath renovation sector. Planet Renovations offers everything from general contracting to complete interior, exterior and commercial renovations.

Nominations are now open for Junior Achievement - Northern and Eastern Ontario’s 2024 Business Hall of Fame for both Peterborough and the City of Kawartha Lakes!

Nominee candidates will look like esteemed members of the community, widely respected for their business acumen, integrity, and contributions to the community. Nominations close Nov. 24. Nomination forms can be found online at ja-neo.org.

The Innovation Cluster recently announced a strategic partnership with PORCH, an exclusive community dedicated to empowering immigrant entrepreneurs by providing resources, events, and a community platform designed to address their unique challenges.

The collaboration will focus on mutual referrals, joint event collaborations, and a combined marketing effort, all designed to maximize the reach and impact of immigrant entrepreneurs. It’s a great partnership and you can find out more at innovationcluster.ca.

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Voice of Business: Employment Lands Can’t Be Left Out of the Growth Conversation

We desperately need more housing but it’s not good for our long-term sustainability to tackle the issue as housing at all costs.

The lack of housing opportunities is creating significant challenges and anxiety among businesses and our community as a whole. We have already become too expensive for some to live here and the problem seems to worsen.

Understandably, all levels of government are fixated on creating more housing — as they should be. But we need to make sure we don’t lose perspective of the vision our communities need for the future.

We need more employment lands to go along with our population growth or we risk becoming an expensive bedroom community.

Not only will servicing more employment lands build a stronger local workforce, but it offset the tax burden placed on homeowners. Commercial and industrial property owners in Peterborough pay 1.5 times the tax assessment rate of residential homeowners. While they desperately need basic municipal services like water and sewer — they use fewer services overall.

Municipalities can generate more revenue with fewer expenses while growing our local economy by servicing employment lands.

But we have essentially run out of serviced employment lands. There are a few pockets here and there, but local opportunities are slim. This is not just a City problem — we need to approach this as a region. There is a long history on this subject and it comes with a lot of baggage. It’s time to step back, look at the bigger picture, and come back to the negotiating table with all options as we try and work collaboratively to grow stronger as a region.

Currently, the City of Peterborough’s Official Plan is holding back much of these negotiations from even starting. Section 6.1.7 a) states:

Municipal utility services, sanitary sewer and water supply shall not be extended beyond the City boundaries, except when such infrastructure is to serve City owned facilities such as the Peterborough Airport.

It does go on to provide a couple exemptions but this statement is very limiting not to allow the municipality even to consider servicing land not within their boundaries or land they don’t own.

The City of Peterborough already has servicing agreements with the County and several townships on long-term care, emergency medical services, social services, and policing. Why is it a non-starter for water and sewer? Municipalities across Canada have water and sewer shared service agreements, enough so that the Federation of Canadian Municipalities offers a template service agreement for municipalities to use. Providing water and sewer service is expensive, but it’s not unreasonable to create a shared service agreement that covers the costs of this and provides financial benefits to all parties.

The message this section of the Official Plan sends is that if you’re planning to work out an agreement for serviced employment lands with the City of Peterborough, you’re really negotiating the terms of having your land annexed.

Annexation may or may not be part of the solution. The same goes for serving development outside city limits. The solution to our employment land shortage will have to be negotiated collaboratively between all parties with the understanding that it will benefit all, regardless of which municipality is collecting the tax revenue.

The City of Peterborough is undergoing a review of its Official Plan. Much of this review is focused on the back-and-forth between it and the Province to create more housing. One consequence of this back-and-forth is the potential loss of the few future serviceable employment lands within City limits.

Now is the time to rework the Official Plan and the Peterborough and Kawarthas Chamber of Commerce strongly urges the City of Peterborough to completely remove section 6.1.7. We advocate that the City and the County work together in good faith to create an employment lands agreement. This will open more opportunities to build housing, create more property tax revenue, and grow our local economy.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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Art Gallery of Peterborough Closed Temporarily For Building Maintenance Until Saturday

The Art Gallery of Peterborough will be closed to the public from Wednesday to Friday for regular building maintenance and a collection reorganization project, announced by The City of Peterborough on Tuesday night.

File Photo.

The Gallery will reopen with regular hours on Saturday.

For information about Gallery exhibitions and programs, visit the Art Gallery’s official website.

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StoosNews Spotlight: Check Out The Business Beat This Week Featuring The First Five Club, JHS Bookkeeping Plus, Heather Bradley and Belmont Spiritual Health

PTBOCanada is delighted to be running StoosNews columns each week here, spotlighting new businesses and startups in Peterborough and the Kawarthas. Here is this week’s edition…

The First Five Club is the brainchild of Whitney Stoner, who is using her entertainment, recreation and fitness industry experience to create a vibrant community of fellow parents and families.

Stoner says the first five years of life are a crucial period that not only shapes a child's development but also shapes the bonds between caregivers and children. With a focus on fun and wellness, the First Five Club offers everything from lively meetups to workouts and zen time with diverse programming, affordability, considerate scheduling and expert instructors.

Peter and Michelle Davis recently launched JHS Bookkeeping Plus.

They offer Full-Service Bookkeeping, CRA Representation, Church, Not for Profit and Fund Bookkeeping, QuickBooks Online Set Up and assistance and QuickBooks Online Payroll and more. With over 30 years of experience, Peter, a CPA-CGA, possesses in-depth knowledge of all aspects of small businesses, and Michelle brings many years of experience handling operations. Both are Certified ProAdvisors for QuickBooks Online.

Award-winning children’s author Heather Bradley recently launched her new book ‘We Both Speak English But…’

It is the story of two cousins, two countries and one language. The cousins live over 3,000 miles apart. One wears a slicker, wellies and carries a brolly while the other wears a raincoat, rubber boots and carries an umbrella. One cousin wears a jumper, the other a pullover but Granny knit them both!

It’s a different kind of bilingualism that demonstrates that it’s not our differences that set us apart but our refusal to embrace them. You’ll find We Both Speak English But… at Kent Books, the Wee Tartan Shop, The Book Lady or online at Amazon, Barnes and Noble or Friesen Press.

Karen Kearney recently joined the team at Belmont Spiritual Health and Wellness Centre, which opened in June in Havelock.

Kearney is a graduate of the Esthetician program at Fleming College, holds a diploma in OTA, and is certified in reflexology. She offers facial massages, Royal pedicures and manicures, relaxation back massage, full relaxation massage, hot stone body massage, waxing, lash and eyebrow tints and ionized foot detox.

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Innovation Cluster Announces Pitch IT! 2023 Winners and Cubs' Lair Competition Launch

Maysie Roberts from Trent University has walked away as the $1,000 prize winner of Innovation Cluster Peterborough and the Kawarthas’s Pitch IT! 2023 competition. They are also launching this year's Cubs' Lair Entrepreneurship Competition for Nov. 30.

All participants of the Pitch IT! compeition. Photo courtesy of Innovation Cluster Peterborough.

Roberts won with her app concept, Uniquely Blossom. This women's health app would specialize in reproductive anomalies. It would not only offer the features of a standard women's health app but also provide tailored guidance and doctor bookings according to a press release.

Runner-up and a $500 prize went to Adithya Bala from Fleming College for his venture, EcoBites. This product line offers edible, flavoured straws and lids as eco-friendly alternatives to single-use plastics.

The following were other participants:

  • Whitney Stoner-Paget from Fleming College: First Five Club, focusing on innovative early childhood development

  • Christina Bourgeois-Davis from Fleming College: Hand-In-Hand Childcare Solutions, aimed at streamlining childcare services

  • Aruja Kulkarni from Trent University: Atomation.AI, a platform for automating routine tasks

  • John Samuel Joseph Premanand from Trent University: FarmersCart, revolutionizing the way Toronto residents access farm-fresh produce through an online marketplace and pop-up stores

The Pitch IT! jusdges were as follows:

  • Catia Skinner, CEO of Mega Experience Inc., a leading marketing solutions provider

  • Barry Payne, Founder of Adirondack Technologies Furniture Inc., and inspiring Indigenous entrepreneur

  • Andrew Ko - Business Development Manager at Futurpreneur Canada, a vital partner of the Innovation Cluster

The Cubs’ Lair, running from 6-8:30 p.m. at Erben Restaurant is featuring not just students but also regional entrepreneurs from the Peterborough and Kawartha Lakes area.

Eligibility Requirements:

  • Must be in the region of Peterborough and Kawartha Lakes.

  • Must have a passion for entrepreneurship.

  • Must have an innovative business.

  • Must have a business plan.

  • Must be working in an active business (MVP preferred)

Top prizes include $3,000 for the first-place winner, $1,500 for the second, and $500 for the third, generously sponsored by Futurpreneur.

“This competition is a catalyst for untapped potential and passion,” Nonnie Dube, contest facilitator. Don't miss this unique opportunity to elevate your business idea, secure seed money, and gain pivotal mentorship.”

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Voice of Business: Small Businesses Lack Resources to Properly Address Mental Health In the Workplace

We know we need to take care of our mental health but what does that mean for small and medium-sized businesses?

There’s a new report from the Ontario Chamber of Commerce (OCC) that takes a deep dive into how smaller businesses are struggling to properly address mental health challenges within their team and as business owners. The report is called Mind the Gap: Addressing the Mental Health and Addictions “Echo Pandemic” in Ontario. The report outlines 21 recommendations for both businesses and governments to tackle mental health in the workplace.

It seems like an understatement to say the COVID-19 pandemic left a big impact on us. It impacted our businesses, communities, neighbourhoods, family connections, economy, cost of living, etc. There is hardly a facet of our lives that wasn’t impacted. Some of these have returned to normal, others will continue to have a lasting impact.

We have been talking about mental health long before the pandemic, but it took a growing problem and pushed it to the point of crisis. As stated in Mind the Gap: “The crisis disproportionately impacted small and medium-sized enterprises (SMEs), frontline workers and underserved populations like Indigenous Peoples and northern, remote, and racialized communities.”

According to the report, 69 per cent of large businesses have a formal mental health strategy while only 33 per cent of small businesses have such a plan.

We no longer have the public health restrictions and the same anxiety about a spreading virus, but what we are left with is a mental health, “echo pandemic.” According to the OCC report: “In contrast to larger organizations, SMEs have limited capacity and resources to respond to the growing workplace impacts of the pandemic and have been placed at the forefront of the ensuing mental health crisis without adequate support.”

Mental Health is not just something for employees — many business owners are facing mental health challenges of their own. Some have watched their business that they have helped build for decades get decimated through the pandemic. They’ve taken on loans and the prospect of repaying them is becoming more daunting as the good times they hoped for haven’t materialized. Instead, they’re working more hours than ever as they struggle to hire while facing record inflation and more economic uncertainty. The life of an entrepreneur has always been one of stress and challenges, but the last few years have pushed this to a breaking point.

I encourage you to read through the recommendations in Mind the Gap. Without getting too much into the details, the suggestions for the business community include being strategic in how we invest in mental health in our workplace with progress that we can monitor and measure. We need a range of accessible mental health and addictions support programs for employees that reflect the diversity of our teams.

Our governments need to help make sure those mental health tools are available for businesses to tap into. It’s hard to refer people to services if the primary care sector doesn’t have the capacity to take it on. The report presents the need for additional supports to encourage more investment more in mental health including tax incentives and leveraging data to improve outcomes.

It’s time to move beyond talking about mental health and take strategic action that includes measurable goals toward a healthier workplace. It’s going to take action from both government and industry. We need to address the “echo pandemic” and mind the gap.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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StoosNews Spotlight: Check Out The Business Beat This Week Featuring Fontaine Source for Sports, Cherry On Top Cheesecake, Quest It and Cancer Takedown

PTBOCanada is delighted to be running StoosNews columns each week here, spotlighting new businesses and startups in Peterborough and the Kawarthas. Here is this week’s edition…

Fontaine Source for Sports is making a big move this week, opening in a new location at 729 Park St.

In business for nearly 70 years, Fontaines specializes in hockey, biking, lacrosse, baseball and more. The new retail and service space will open this Wednesday and is located in the former DeLaFosse Library building at 729 Park St. With 10,000 square feet of space, stop in or find Fontaines Source for Sports on Facebook or Instagram.

Cherry on Top Cheesecakes recently opened at 184 Marina Blvd. in Peterborough’s North End.

Owner Robyn Cass has a reputation for the flavour and quality of her cheesecake, and now she can share them far and wide from her own retail store. The menu changes regularly but classic flavours include cherry, blueberry and lemon. You’ll find Cherry on Top Cheesecakes on Facebook and Instagram.

Quest It is a Peterborough-based company that offers a map-based application where users can post tasks that they either need help with or are willing to provide.

Perhaps you need help with some Fall yard work, putting up your Christmas lights, or shoveling snow this winter, just post it on Quest It and others can apply to do the work. Whether you need a hand or have the expertise to lend a hand, check out questit.ca

The second annual Cancer Takedown is scheduled for Nov. 9 at the Market Hall in Downtown Peterborough.

Described as a 'spirit-raiser' for anyone touched by cancer the event shines a light on the mental burden of cancer and unites people through song, story and solidarity. Performers that night will include Melissa Payne, Kate Suhr, Linda Kash, Megan Murphy, Anthony Bastianon, Rob Phillips and more. All proceeds go to Cancer Care at the Peterborough Regional Health Centre. For tickets visit markethall.org.

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Cherry On Top Cheesecakes Opens New Brick-and-Mortar Store In Northcrest Plaza

Northcrest Plaza just got sweeter with the opening of Peterborough’s newest dessert place, ‘Cherry on Top Cheesecakes’ at 184 Marina Blvd.

Robyn Cass showcases her large pumpkin pecan caramel seasonal cheesecake. She remarks that cheesecake is her favourite dessert. Cherry on Top Cheesecakes has sold out multiple times since its grand opening last Saturday. Photo by David Tuan Bui.

The new brick-and-mortar business had its soft opening on Thanksgiving, with its grand opening last Saturday.

“It was a bit surreal,” said owner Robyn Cass. “Everyone kept asking me if I was excited and it was hard to feel the excitement because it didn't 100 per cent feel real but once we got to the grand opening, it kind of confirmed that a little bit more.”

The business sells cheesecakes in little tins/cupcake style or cake style in three sizes (small, medium and large).

While cherry cheesecake remains a staple for the shop, other flavours such as crème brûlée, strawberry shortcake, s’mores and others rotate weekly to keep the menu fresh. Seasonal flavours such as pumpkin caramel pecan, candy cane hot chocolate and gingerbread are available at their respective seasons.

The customization and array of possible flavours allow Cass to get creative with her menu rotation.

“The list of flavours is kind of endless,” she explained. “I do like to combine traditional desserts with cheesecakes so you get the best of both worlds.”

Cass had run her business from home during the COVID-19 pandemic and had a passion for baking. She opted for a brick-and-mortar store due to the growing volume of orders she received.

“I had to put a limit to what I could do at home due to space so that was the main part,” she explained. “I wanted to be able to see exactly how much I was capable of doing business-wise without having to put a limit on it.”

Orders for custom cheesecakes can be placed via Facebook, phone or in person. The store also has limited custom handcrafted drinks that also rotate weekly. Some drinks include bubble tea and iced coffee.

Ultimately, having a business that specialized in cheesecakes was something Cass had wanted for a long time.

“I felt like I wanted more for myself,” she explained. “This is where my passion was, what I could see myself doing and would be happy doing.”

The store’s business hours are as follows:

  • Monday - Closed

  • Tuesday - Closed

  • Wednesday - Closed

  • Thursday - 11 a.m. - 5 p.m.

  • Friday - 11 a.m. - 5 p.m.

  • Saturday - 11 a.m. - 5 p.m.

  • Sunday - 11 a.m. - 3 p.m.

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