In 2025, CMH’s Core Laboratory collected more than 66,000 samples and performed nearly 149,000 tests. When broken down into individual components, this represents close to 470,000 reported results over the course of the year.
“These numbers really reflect both the volume and complexity of the work our team handles every day,” said Zoe Neilly, Laboratory Manager at CMH. “Behind every sample is a patient waiting for answers, and our staff are committed to delivering accurate, timely results that clinicians can rely on.”
In addition to routine testing, the laboratory made more than 3,300 critical result calls in 2025. These are direct, real-time communications to clinical teams when results indicated potentially life-threatening conditions.
“Critical result calls are some of the most important moments in our work,” continued Neilly. “They require immediate action, clear communication, and absolute accuracy. Our team takes that responsibility very seriously.”
CMH’s laboratory also continued to invest in quality and modernization, implementing new equipment, introducing online booking for outpatient appointments and expanding in-house testing capabilities while.
Community members who have recently used the lab for outpatient services are encouraged to complete the new patient satisfaction survey.
