Campbellford Memorial Hospital Ranks Fourth in Canada Based on Patient Reviews

By Scott Arnold

Campbellford Memorial Hospital has been ranked among Canada’s highest-rated hospitals in an analysis of Google reviews, placing fourth nationally and second in Ontario.

Campbellford Memorial Hospital staff outside the hospital. The facility ranked fourth among 177 Canadian hospitals in a recent analysis of Google reviews, recognizing the experiences shared by patients, families and visitors. (Photo: Campbellford Memorial Hospital)

The Trent Hills hospital earned an average rating of 3.63 out of five stars from 219 reviews, ranking fourth among 177 Canadian hospitals in an analysis by digital marketing firm SEO Backlinks.

The analysis examined more than 135,000 reviews, offering a look at how patients, families and visitors rated their experiences at hospitals across the country.

While Google reviews are not a scientific measure of healthcare quality, Campbellford Memorial Hospital President and CEO Jeff Hohenkerk says the recognition is meaningful because it reflects feedback from the people the hospital serves.

“At its heart, healthcare is about people caring for people,” said Hohenkerk. “Patients come to the hospital during what can often be some of the most difficult and vulnerable moments of their lives. A kind word, a reassuring conversation, taking the time to listen, or simply treating someone with dignity and respect can have a lasting impact.”

The recognition comes as the hospital continues planning for a new hospital and integrated Campus of Care, with the goal of strengthening access to healthcare services while maintaining its community-focused approach.

Campbellford Memorial Hospital is a 38-bed facility serving approximately 40,000 residents across Northumberland, Peterborough and Hastings Counties, along with seasonal visitors to the region.

The full report is available at SEO Backlinks.

Scott Arnold is a Journalist and Content Creator at PTBOCanada Media Inc

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Campbellford Memorial Hospital Takes Another Step Toward New Hospital With Council Approval

By Scott Arnold

Plans for a new hospital and a broader Campus of Care in Trent Hills have moved forward following unanimous approval from municipal council.

The 48-acre County Road 30 property donated to Campbellford Memorial Hospital for the future Campus of Care development. (photo provided by cmh)

Campbellford Memorial Hospital (CMH) is one step closer to a new facility after Trent Hills Council unanimously approved land-use changes for the proposed site on Tuesday, October 13th.

The approval covers a 48-acre property on County Road 30 that is planned to become a Campus of Care, bringing together a new hospital, a long-term care home and additional health and community services.

The land was offered to the hospital in 2022 by local landowner and longtime supporter Jim Curle, whose donation made the proposed development possible.

A rendering of the proposed Campus of Care, which is planned to include a new hospital, long-term care home and additional health and community services. (provided by CMH)

The latest decision establishes the planning framework needed to move the project through its next stages, allowing further work on the site's future development to continue.

While the approval marks an important milestone, significant work remains before the new hospital can become a reality. CMH continues to advance the project through the Ontario Ministry of Health's capital planning process, alongside technical studies, site planning and community engagement.

CMH is a 38-bed hospital in Trent Hills that serves approximately 40,000 residents across Northumberland, Peterborough and Hastings counties, as well as seasonal visitors to the region.

The proposed Campus of Care is intended to support healthcare delivery across the region by bringing hospital services and other forms of care together at one location.

Scott Arnold is a Journalist and Content Creator at PTBOCanada Media Inc

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Campbellford Memorial Hospital Redevelopment Planning Takes a Major Step Forward

The Campbellford Memorial Hospital (CMH) is advancing its redevelopment journey with the development of a comprehensive Clinical Services Plan and Master Program, a critical step in planning for a future hospital facility.

photo courtesy of the The Campbellford Memorial Hospital.

Following a procurement process, CMH has engaged an experienced, integrated consulting team to support this work, including HDR Architecture, Unity Design Studios, Resource Planning Group (RPG), Trans4mation Solutions Consulting and Preyra Solutions Group (PSG). Together, the team will work in close partnership with hospital leadership, staff, physicians and community partners to ensure the future hospital is designed to improve upon how care is delivered today and how it will need to be delivered in the future.

The Clinical Services Plan focuses on understanding current and future health care needs, examining population trends and service demands and identifying opportunities to strengthen care in a modern, integrated rural hospital setting. It will guide decisions about the type of services that will be provided at the new CMH and how those services are organized, while the Master Program will translate those needs into planning assumptions that will guide future planning and design decisions.

“This phase of work is about taking a thoughtful, evidence-based approach to planning our future,” said Jeff Hohenkerk, President and Chief Executive Officer of Campbellford Memorial Hospital. “By developing these plans now, we are ensuring that the next stages of redevelopment are grounded in a clear understanding of our community’s needs and the realities of providing care in a rural environment.”

A core principle of this planning phase is co-design with a focus on understanding what is working well, where pressures exist and how services can be strengthened in a new environment. Input gathered through engagement with staff, physicians, patients and the community will directly shape future planning decisions and ensure the redevelopment supports safe, sustainable and patient-centred care.

“Redevelopment is not just about a new building,” Hohenkerk added. “It is about creating a hospital that enhances patient and family experiences, supports our staff and physicians, and remains responsive and sustainable for generations to come.”

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Pulmonary Function Testing Services Resume at Campbellford Memorial Hospital

The Campbellford Memorial Hospital (CMH) has announced Tuesday the return of Pulmonary Function Testing (PFT) services, expanding access to diagnostic testing for patients in Trent Hills and throughout Northumberland, Hastings and Peterborough counties.

The return of PFT services is part of CMH’s broader efforts to expand access to diagnostic services within the community. photo courtesy of the campbellford memorial hospital.

The resumption of PFT services supports earlier diagnosis and improved management of respiratory conditions, including Chronic Obstructive Pulmonary Disease (COPD), while allowing patients to access testing closer to home.

“Having Pulmonary Function Testing available again at CMH means patients no longer need to travel to facilities outside their community for this important diagnostic service,” said Wendy Cross, Respiratory Therapist at CMH. “It allows us to support timely testing and helps clinicians make informed decisions sooner.”

Testing will be completed by CMH’s Respiratory Therapy team with results interpreted by a CMH physician. 

“Pulmonary Function Testing is a critical tool in diagnosing and managing respiratory disease,” said Dr. Shiyam Loganathan, who will be responsible for reading and interpreting PFT results. “Providing this service locally improves access, reduces delays, and ultimately supports better patient outcomes.”

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Campbellford Memorial Hospital’s Laboratory Reports Record Testing Volumes and Strong Performance In 2025

The Campbellford Memorial Hospital (CMH) is highlighting the work and performance of its Laboratory Services following the release of the 2025 year-end results, which demonstrate high testing volumes, quality outcomes and timely results.

photo courtesy of the campbellford memorial hospital.

In 2025, CMH’s Core Laboratory collected more than 66,000 samples and performed nearly 149,000 tests. When broken down into individual components, this represents close to 470,000 reported results over the course of the year.

“These numbers really reflect both the volume and complexity of the work our team handles every day,” said Zoe Neilly, Laboratory Manager at CMH. “Behind every sample is a patient waiting for answers, and our staff are committed to delivering accurate, timely results that clinicians can rely on.”

In addition to routine testing, the laboratory made more than 3,300 critical result calls in 2025. These are direct, real-time communications to clinical teams when results indicated potentially life-threatening conditions. 

“Critical result calls are some of the most important moments in our work,” continued Neilly. “They require immediate action, clear communication, and absolute accuracy. Our team takes that responsibility very seriously.”

CMH’s laboratory also continued to invest in quality and modernization, implementing new equipment, introducing online booking for outpatient appointments and expanding in-house testing capabilities while.

Community members who have recently used the lab for outpatient services are encouraged to complete the new patient satisfaction survey.

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Campbellford Memorial Hospital Expands Partnership to Enhance Patient Care

Campbellford Memorial Hospital (CMH) has announced an expanded partnership with the Toronto Grace Health Centre to provide eligible CMH patients with remote care monitoring and personal support worker (PSW) assistance.

File photo.

This initiative ensures a safe discharge home for patients awaiting long-term care and helps address the hospital’s alternate level of care (ALC) pressures according to a press release.

The fully funded Remote Care Monitoring Plus (RCM+) program — which CMH applied for and received approval for last summer — offers a comprehensive solution for patient care said CMH.

The program equips patients with a pendant that uses geolocating technologies to detect wandering or falls. The program provides extensive PSW support and access to nursing care through Home and Community Care services.

“We are thrilled to offer the RCM+ program to our patients,” said Heather Campbell, VP of Patient Care. “This innovative program has proven to be a safe and effective care option, allowing eligible patients the ability to stay at home while waiting for long term care.”

Patients who meet the program's eligibility criteria benefit from enhanced care, ensuring their safety and well-being while transitioning to long-term care. The RCM+ program exemplifies CMH's commitment to providing high-quality, patient-centred care while addressing the challenges faced by the healthcare system in Ontario.

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Campbellford Memorial Hospital Appoints New Emergency Department Chief

Campbellford Memorial Hospital has appointed Dr. David Li as the new Chief of the Emergency Department (ED) after serving as Interim Chief since last fall.

Photo courtesy of Campbellford Memorial Hospital.

“I'm honored to take on the role of Chief of the Emergency Department,” said Dr. Li. “I look forward to continuing to work with our incredible team to provide the highest standard of care to our patients and to support the health and well-being of our community.”

After earning his Doctor of Medicine from the Université de Montréal, Dr. Li completed a Postgraduate Family Medicine Residency Program at McGill University. He also holds a Bachelor of Commerce from Concordia University and is fluent in English and French. Before joining Campbellford Memorial Hospital in 2021, Dr. Li worked in Northwestern Ontario, specifically in Dryden and Sioux Lookout. He served in the Emergency Department, the Inpatient Unit and medical clinics.

“The experience really prepared me for the unique challenges of rural medicine and I couldn’t be happier to have found a home here in Campbellford,” said Dr. Li.

“Dr. Li has shown outstanding commitment and expertise in his work with our Emergency Department,” said Dr. Dimitri Louvish, Chief of Staff. “We are thrilled to have him leading the team and are confident that his vision and leadership will drive further advancements in our emergency services.”

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Campbellford Memorial Multicare Lodge Celebrates 25 Years of Supportive Housing Services

The Campbellford Memorial Multicare Lodge marked a significant milestone last week as they celebrated 25 years of providing supportive housing services to its resident, announced on Monday.

Tracy Carmen, who worked the first shift of the program 25 years ago, had the honour of cutting the anniversary cake. Photo courtesy of Campbellford Memorial Hospital.

"It's incredible to look back and see how far we've come,” said Jessica Clarke, lodge manager. “Our mission has always been to provide a safe and nurturing environment for our residents, and seeing so many familiar faces celebrating with us is a testament to our success.”

The event had weather, live music, dancing and a celebratory BBQ.

“As we celebrate this milestone, we are also looking to the future, committed to continuing our support and expanding our services to meet the evolving needs of our residents,” said Clarke.

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Campbellford Memorial Hospital to Open New Dermatology Clinic

Campbellford Memorial Hospital (CMH) is opening a new outpatient Dermatology clinic operated by Dr. Ashley O’Toole.

Photo courtesy of Campbellford Memorial Hospital.

She is a Royal College-trained dermatologist from Peterborough having received her medical degree from McMaster University in Hamilton and completing her residency in dermatology at the University of Ottawa.

She is also an adjunct professor at Queens University, is a co-author of over 25 peer-reviewed publications and has been involved as a sub-investigator for over 90 clinical trials on conditions such as atopic dermatitis, psoriasis, hidradenitis suppurativa, alopecia, acne, itch, glabellar lines and vitiligo.

The clinic is scheduled to operate on the first Friday of every month. It will cater to a wide array of dermatological concerns including acne and rosacea management, rashes such as psoriasis and eczema, and suspected skin cancers.

The hospital encourages all individuals needing dermatological care to talk to their health care provider. Referrals are already being accepted. 

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Campbellford Memorial Hospital Set to Install New CT Scanner

Campbellford Memorial Hospital (CMH) is installing a new CT Scanner over the coming weeks, replacing the current one at 13 years old. 

A shot of the current CT scanner that has lasted 13 years in the hospital. Photo courtesy of Campbellford Memorial Hospital.

The new device will be more reliable and provide cleaner imaging, allowing physicians to make more efficient diagnoses, according to a press release. 

The CT Scanner is a powerful imaging device that allows CMH physicians to diagnose and treat various conditions without the need to send patients to a larger hospital. 

“It really was a game changer when we installed the current CT Scanner 13 years ago,” said Colleen Smith, diagnostic imaging manager. “You typically don’t see this type of equipment in smaller hospitals and it allows us to provide a level of care to our patients often not seen in communities of our size.”

The replacement was possible after $1.4 million was raised from the CMH Foundation.

“It never ceases to amaze me how much support our community shows the hospital,” said Martha Hunt, CMH Foundation chair. “2023 was a record-breaking year for community support of the hospital. We have raised just over 90 per cent of our fundraising goal,but with a last push are confident we will hit our target.” 

Work on replacing the new CT Scanner has already begun and is expected to be completed in early April.

The hospital says CT Scans will not be available at CMH during this time. They have put an extended CT Scan downtime procedure in place and arrangements with both Peterborough Regional Health Centre and Northumberland Hills Hospital have been made to ensure that patients requiring an urgent CT Scan can get one at one of those facilities.

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