Kawartha Credit Union Earns Customer Service Award

Top-notch service has been recognized as Kawartha Credit Union (KCU) has been awarded a MemberXP 2023 Best of the Best Award winner announced on Wednesday.

Photo courtesy of Kawartha Credit Union.

The Best of the Best Awards are presented to credit unions that consistently provide extraordinary service, as reported by their own members according to a press release.

“We are delighted that our members took time to give us feedback on our service and will use it to continue to improve the banking experiences we provide to our members,” said Peter Van Meerbergen, Kawartha’s Executive Vice President, Member Experience. “I am proud of the Kawartha Credit Union team for delivering on our core value of member service excellence, and for being recognized for their exceptional efforts with these distinctive awards.”

“Creating member loyalty in a sea of ever-increasing competition from other financial institutions and Fintechs is no easy feat,” said Norah McCarthy, Kawartha’s President and CEO. “Members who actively engage with us provide valuable insight to drive change and improvement for the organization. Our teams not only listened to the needs of our members, but they also acted on those responses for remarkable results.”

Engage with us on social media on Twitter, Instagram, Facebook and Tiktok. Write to us at tips@ptbocanada.com. Sign up for PTBOBuzz newsletter here.