Ticketmaster Becomes New Ticketing Software Partner For the City of Peterborough

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The City of Peterborough has made Ticketmaster the new official ticketing software provider for its sports and entertainment venues, announced on Thursday.

File Photo.

Through Ticketmaster’s platform, fans will benefit from enhanced digital ticketing options, a user-friendly purchasing experience and greater convenience when accessing their favourite events according to Councillor Alex Bierk.

“By introducing a modern, reliable, and user-friendly ticketing system, we’re making it easier than ever for residents and visitors to enjoy the incredible sports, concerts and community events that take place in Peterborough,” he said. “This is an important step forward in supporting our city’s recreational and cultural goals while ensuring our venues continue to meet the needs of today’s audiences.” 

Key features include: 

  • Mobile Ticketing: Easy access to tickets on smartphones for faster entry and reduced paper use. 

  • Secure Ticket Transfers: Safe and simple options to transfer tickets to friends and family. 

  • Streamlined Experience: A consistent platform for all ticketed events, making purchasing and attending more convenient.  

The City will begin a gradual transition to Ticketmaster as its new ticketing platform.

The upcoming Sarah McLachlan concert and the Peterborough Petes’ 2025/2026 regular season games are unaffected by the change.  

Events scheduled after Nov. 9 will be transferred over to the Ticketmaster platform. Those who have purchased tickets for events after November 9 will receive an email with updates on the changes.

The Peterborough Petes and the Peterborough Lakers will officially launch their 2026/2027 seasons on Ticketmaster.

“Ticketmaster will provide Peterborough Petes fans the ticketing platform used at major arenas around the world,” said Michael Oke, Petes general manager and vice president of operations. “This easy-to-use app will allow our Season Ticket Members easy access to their tickets, make it easier to transfer their tickets to friends and family and the ability to donate tickets to charities.”

“The Lakers board is very pleased that the city has gone this route,” Len Powers of the Peterborough Lakers. “We feel this will be more streamlined for our fans going forward, when they are purchasing season tickets and game day tickets.”

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