The firm is located at 201 George St. N., Unit 301A across from Greg’s No Frills. It is a full-service law firm that covers areas such as family law, wills/estates, real estates, business law, notary services, paralegal services and more.
Passageway Law consists of a three-person team with Meryn Steeves and Rob Hiseler who are lawyers and partners. They’re joined by paralegal Laura Wilson to round out the trio.
‘Empathy’ is one of the firm’s largest values to provide clients and was a significant part of their vision when they opened the business according to Steeves.
“Keeping a focus on the client's experience is key,” she said. “Understanding that each client is an individual, they're going through a major life event whether it's a separation, buying a house or planning for after their death, it's a big deal to come into a lawyer's office.”
The firm says they understand that coming into a lawyer’s office can be intimidating or nerve-wracking. Steeves notes that the firm wants to create a welcoming environment and there is no stigma attached to visiting them.
“Most people don't do it more than a couple of times in their lifetime so we want to really focus on their experience as they come through our doors and understand the human side of it and understand that this is a major life point for them,” she explains.
The name is meant to serve as a way to modernize their firm, rather than listing the brand partners in a traditional sense according to their website. ‘Passageway’ lets clients know that the firm is a warm, welcoming and innovative place that’s happy to serve Peterborough and the Kawarthas.
“It was a dream of ours to do something like this,” explained Steeves. “All of our Pinterest boards, our vision boards and see the space come together. We're so excited to have our own space, to create our firm and bring our vision to life.”
