Peterborough Regional Health Centre Launches Emergency Department Streamlined Treatment and Evaluation Pathway

A new Streamlined Treatment and Evaluation Pathway is available starting Monday for patients with minor illnesses and injuries in Peterborough Regional Health Centre’s (PRHC) Emergency Department.

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The online Streamlined Treatment and Evaluation Pathway (STEP) will allow patients to be pre-screened for minor illnesses and injuries, including respiratory symptoms, minor limb injuries and urinary tract infections.

Before arriving at the hospital, patients will be asked to complete an online survey to determine their eligibility for this care pathway based on their symptoms.

Patients who complete the survey and are eligible for STEP will be provided with a confirmation message and asked to come to the Emergency Department as usual. Upon arrival, these patients will check in at the Emergency Department triage desk and show the Registration Clerk their confirmation of STEP eligibility, and will be seen on a first-come, first-served basis by a dedicated physician. Once the triage nurse has verified the patient’s eligibility, they will be directed to the STEP area of the Green Zone waiting room, where they will wait to be seen by a physician.

If you complete the survey and STEP isn’t the right pathway for your care, you will be asked to come to the Emergency Department and go through the normal triage process.

A STEP physician will be available to see patients with minor illnesses and injuries from Monday to Friday, 8 a.m. to 12 p.m.

“STEP is one of many initiatives our Emergency Department has taken on to help reduce wait times and patient length-of-stay,” said Jessica Jackson, Director of Emergency, Critical Care, Respiratory Services and Trauma at PRHC. “We want to ensure that we are able to streamline our patients in the most efficient way possible to improve their care and experience, and with the support of leadership and staff across the hospital, we will continue to invest in these and other efforts to make innovations like STEP possible.”

The STEP survey can be accessed directly online.

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Campbellford Memorial Hospital Emergency Department Closed Until 7 P.M. Wednesday Due To An Unexpected Physician Shortage

The Emergency Department at Campbellford Memorial Hospital (CMH) is temporarily closed until 7 p.m. on Wednesday due to an unexpected physician shortage.

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The announcement was made on Wednesday morning. Patients requiring Emergency Care during this time are advised to call 911 or to attend the closest hospital that offers emergency services: 

• Northumberland Hills Hospital, 1000 DePalma Dr., Cobourg

• Quinte Healthcare Corporation - Trenton Memorial Hospital, 242 King St., Trenton

• Quinte Healthcare Corporation - Belleville General Hospital, 265 Dundas Street E., Belleville

• Peterborough Regional Health Centre, 1 Hospital Dr., Peterborough.

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Campbellford Memorial Hospital Emergency Department Reopened After Being Temporarily Closed From Staff Shortages

The Emergency Department at Campbellford Memorial Hospital (CMH) which was closed on Christmas due to a nursing staff shortage has now reopened announced on Monday.

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The hospital has stated that it is operating well beyond its capacity and closures of this nature put additional strain on an already strained system.

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Campbellford Memorial Hospital Emergency Department to Close Temporarily on Christmas Day

The Emergency Department at Campbellford Memorial Hospital (CMH) will be temporarily closed from 6:00 a.m. to 7:30 p.m. on Christmas Day (Sunday) due to a nursing staff shortage.

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A contingency plan has been implemented to deal with this temporary closure to ensure the impact on patient care is as minimal as possible. EMS and other emergency services are aware of the temporary closure and during these hours ambulances will take patients directly to the closest area hospital that offers emergency medical services.

“While every effort was made to keep the ED open, including reaching out to our regional partners, the ongoing Province-wide shortage of health human resources continues to put a strain on healthcare operations throughout our region,” said CMH in a press release.

Patients requiring Emergency Care during this time are advised to call 911 or to attend the closest hospital that offers emergency services:

• Northumberland Hills Hospital, 1000 DePalma Dr., Cobourg

• Quinte Healthcare Corporation - Trenton Memorial Hospital, 242 King St., Trenton

• Quinte Healthcare Corporation - Belleville General Hospital, 265 Dundas St. E., Belleville

• Peterborough Regional Health Centre, 1 Hospital Dr., Peterborough

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City Of Peterborough Declares State Of Emergency After Devastating Storm

The City of Peterborough officially declared a State of Emergency on Wednesday morning.

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Mayor Diane Therrien made the announcement on social media, and said the Emergency Management team submitted the declaration to the province some time on Tuesday.

There are still parts of the City and County without power, as crews work to restore downed hydro lines.

Updates will come as they are provided.

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