Since 2010, Bell's wholly owned subsidiary Nordia has opened or acquired 8 call centres in communities across Canada, including Peterborough, to serve Bell customers.
"I am delighted with today's announcement by Bell," said Peterborough Mayor Daryl Bennett, who was joined by Peterborough MPP Jeff Leal, Ontario Minister of Agriculture, Food and Rural Affairs, and J. Murray Jones, Peterborough County Warden. "The new centre reflects not only a significant employment initiative, but a strong vote of confidence in the Peterborough economy by a highly respected Canadian company. Many have worked tirelessly to bring about this economic boost to our community and we will continue to support Bell and Nordia as they bring this initiative to life."
"Delivering great service to Bell customers is all about attracting and retaining the most skilled and passionate customer service representatives," said John DiNardo, president of Nordia. "We chose Peterborough for the skill and stability of its workforce as well as the high quality of life available in the community."
Nordia is in now recruiting for both management and frontline service positions, with training sessions beginning in November and the first Bell customers to be served later that month. Once fully operational, the centre expects to employ 400 people and contribute approximately $14 million to the local economy each year.
[media release via BCE.ca]
Tip us at tips@ptbocanada.com. Follow us on Twitter, Pinterest and Instagram, and Like us on Facebook.
