Hart Celebrates Grand Reopening With New Furniture Section, Christmas Finds and 10 Days of Deals

By Scott Arnold

After months of renovations, Hart at Portage Place is ready to show Peterborough everything it has to offer, with 10 days of specials, contests and giveaways running from Friday, October 30th, through Sunday, November 8th.

After months of renovations, Hart at Portage Place is ready to show Peterborough everything it has to offer, with 10 days of specials, contests and giveaways running from Friday, October 30th, through Sunday, November 8th.

Hart District Manager Nicole Brown and Store Manager Stephanie Davey inside the Portage Place store, which is celebrating its grand reopening after months of renovations. (photo by scott arnold)

It’s been a long road back to normal for the team at Hart in Peterborough’s north end, but Store Manager Stephanie Davey and District Manager Nicole Brown say the wait has been worth it.

After six months of active renovations and roughly 10 months of adjusting to a changing store, Hart is celebrating its grand reopening with more room to explore, including the return of its furniture and mattress section, a fresh selection of Christmas merchandise and plenty of reasons to stop by over the next 10 days.

“We were open the whole time,” Brown says. “Rain or shine, whatever hiccups we had to go through, we made sure that we could still service our customers.”

The renovations meant Hart had to downsize by approximately 10,000 square feet to make room for its new neighbours at Pickleplex Social Club. While that created some challenges, the team worked around construction and continued serving customers throughout the process.

Now, they’re looking forward to welcoming people back to see the changes.

“We’re finally happy to have everyone coming back in and seeing everything that we have to offer,” Brown says.

That includes home decor, bedding, bath products, home essentials, kitchen items, toys, fashion and more, along with the newly reintroduced furniture and mattress section.

Brown describes Hart as a home-oriented department store, with a variety of products shoppers might expect to find at larger retailers, while offering something a little different, too.

“There’s always a hidden gem or a surprise that you can come by and see at Hart,” she says.

A Grand Reopening With Plenty of Ways to Save

The grand reopening runs for 10 days, through Sunday, November 8th, giving shoppers two full weekends to take advantage of promotions.

Brown says the store wanted to make the celebration worthwhile for customers, with daily specials on top of its regular flyer offers, contests and free daily giveaways.

Visitors can enter a ballot for a chance to win a $100 gift card. There is no purchase necessary to enter. Winners will be contacted by phone the following morning to learn what they have won.

For shoppers making a purchase during the first weekend, there is another opportunity to save: customers can draw a number at the cash to find out how much they will receive off their purchase, with discounts of up to 50%.

The timing also gives shoppers a chance to get an early start on the holiday season. Hart is introducing its Christmas selection in its flyer for the grand reopening, with one of the daily specials offering an extra 30% off Christmas merchandise.

With Halloween arriving this weekend and Christmas decorations already appearing in stores, it’s an opportunity to browse for seasonal finds while taking advantage of the reopening promotions.

A Familiar Team Ready to Welcome Customers Back

For Davey, one of the most rewarding parts of the renovation has been seeing the reaction from regular customers as the store has gradually come together.

“We are definitely lucky with the amount of incredible loyal customers that we do have,” she says. “We enjoy seeing all of them. Some of them we’re on a first-name basis with.”

Those familiar faces have been part of the experience throughout the construction, with customers stopping in to see the progress and share their reactions.

“People would come in and say, ‘Oh my gosh, so much has changed. You guys have come so much further,’” Davey says. “It’s been really wonderful getting that feedback on the fly as well.”

The store also received help from team members at Hart’s Cobourg and Scarborough locations during the renovation, with as many as 13 to 15 people working at the Peterborough location at a time during the busiest stretches.

Davey says the team’s customer service remains one of the things shoppers can count on, alongside the displays and welcoming atmosphere staff work to create.

“We have really incredible minds working on displays all the time and just really making it kind of a family-oriented place,” she says.

The store is also happy to be part of the Portage Place community, working alongside its neighbours and looking forward to future cross-promotions.

“We have our own little community up here on the North End,” Brown says. “So everyone in Peterborough is welcome to come.”

As part of the community effort, donation bins have also been set up at Hart for anyone who would like to drop off items for Kawartha Food Share while visiting the store.

With the renovations behind them and the grand reopening underway, the Hart team is ready to show shoppers what has changed, what has returned and what unexpected finds might be waiting on the shelves.

Hart is located at Portage Place in Peterborough’s north end. Its grand reopening runs from Friday, October 30th, through Sunday, November 8th, with 10 days of promotions, daily specials, contests and giveaways.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

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Shop Local This Holiday Season for a Chance to Win $1,500 in Peterborough County Gift Cards

By Scott Arnold

Peterborough County is giving shoppers another reason to keep their holiday spending close to home, with a new Shop-To-Win campaign offering weekly gift card prizes and a $1,500 grand prize.

Peterborough County is giving shoppers another reason to keep their holiday spending close to home, with a new Shop-To-Win campaign offering weekly gift card prizes and a $1,500 grand prize.

Holiday Magic Shop-To-Win Encourages Residents to Shop Local and Support Peterborough County Businesses

The 2026 Holiday Magic Shop-To-Win campaign launches November 2nd, encouraging residents and visitors to support local retailers, restaurants and other businesses across Peterborough County during the holiday shopping season.

Every purchase at a participating business earns shoppers a ballot for a chance to win. There is no minimum spending requirement, so even a small purchase can count.

To enter, shoppers scan a QR code at a participating business to access an online ballot, fill it out, take a photo of their receipt and upload it with their submission.

Weekly gift card draws begin November 16th, with the grand prize package worth $1,500 in local gift cards to be drawn on January 6th, 2027. The deadline to submit ballots is December 31st.

Peterborough County Warden Bonnie Clark says the campaign is about recognizing the role local businesses play in communities across the region.

“Small businesses are the heart of our communities. They create jobs, sponsor local events, support community organizations and help define the character of our downtowns and villages,” said Clark.

The campaign encourages shoppers to look beyond traditional gift shopping and support local restaurants, independent retailers, service providers and attractions, helping keep more money circulating in the local economy.

For campaign details and a list of participating businesses, visit thekawarthas.ca/holidaymagic.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

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Peterborough Business Owners Invited to Free Event on Planning Their Business’s Future

By Scott Arnold

A free breakfast event in Peterborough will help local business owners understand how to prepare for retirement, plan a business sale or pass their company on to the next generation.

A free breakfast event in Peterborough will help local business owners understand how to prepare for retirement, plan a business sale or pass their company on to the next generation.

Community Futures Peterborough and BDC Launch SOAR Succession and Valuation Series to Help Business Owners Plan for the Future (photo courtesy of community futures)

Community Futures Peterborough and the Business Development Bank of Canada (BDC) are launching the SOAR Succession and Valuation Series to help business owners plan for a successful transition and give aspiring entrepreneurs insight into buying an existing business.

The series begins Tuesday, November 24th, at the Peterborough Golf & Country Club, bringing together business owners, succession experts and professional advisors for a morning of discussion and networking.

Succession planning can take years, but many business owners leave it until they are close to retirement or ready to sell.

“Successful transitions often begin three or more years before a sale takes place,” said Devon Girard, Executive Director of Community Futures Peterborough. “Through the SOAR Series, we want to give business owners the knowledge and resources they need to maximize business value, prepare the next generation of leadership, and create a successful transition strategy.”

The kickoff event will cover business valuation, succession options involving family members and employees, leadership development, financing and the legal considerations involved in transferring ownership. It will also offer guidance for people interested in purchasing an existing local business.

A highlight will be a fireside chat with Jillian and Ian Scates of Central Smith Creamery, who will share their experience with business transition. An expert panel will also feature Michael Riseley and Matt Holmes of Holmes Riseley CPAs and Tax Advisors, Nicole Truman of Fox Law and Jody Burnie of BDC.

BDC Vice President and Head of Community Banking Adil Hassam says business transitions can help preserve local jobs and create opportunities for new entrepreneurs.

“Nearly one in five Canadian businesses will change hands within the next five years,” Hassam said.

The event runs from 8am to 9:30am, with doors opening at 8am for breakfast and networking. Attendees will also learn about follow-up succession planning workshops planned for January through the Community Futures Peterborough and BDC partnership.

Registration is free, but seats are limited. Priority will be given to local business owners interested in succession planning and valuation, as well as people exploring the purchase of a business.

To register, visit the SOAR Succession and Valuation Series kickoff page on Eventbrite.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

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The Toy Shop Celebrates 43 Years of Making Memories in Downtown Peterborough

By Scott Arnold

From welcoming generations of families to preparing its annual holiday toy drive, The Toy Shop is marking 43 years as part of downtown Peterborough.

From welcoming generations of families to preparing its annual holiday toy drive, The Toy Shop is marking 43 years as part of downtown Peterborough.

the toy shop is marking a major milestone, celebrating more than four decades in downtown peterborough (photo courtesy of the peterborough dbia)

The family-owned store first opened on Hunter Street in 1983 before moving to its larger, newly renovated location at 180 Charlotte Street in the summer of 2023.

Over the decades, the shop has become a destination for families looking for toys that encourage imagination, creativity and hands-on play. Its shelves feature well-known brands including Brio wooden trains, Bruder trucks and Calico Critters, alongside an extensive selection of Folkmanis puppets and plush toys.

For owner Jean Grant, one of the most meaningful parts of the business’s longevity is seeing multiple generations of the same families walk through the doors.

“Forty-three years later, we are now welcoming the grandchildren of our very first customers into our new Charlotte Street location,” says Grant.

The shop is also celebrating its 43rd anniversary with a distinctly local touch. Peterborough musician Washboard Hank is writing a new jingle for the occasion.

The shop is also celebrating its 43rd anniversary with a distinctly local touch. Peterborough musician Washboard Hank is writing a new jingle for the occasion.

after forty years on hunter street, the toy shop moved to its current location at 180 charlotte street in the summer of 2023 (photo by scott arnold)

Beyond the anniversary, The Toy Shop is preparing for another annual tradition that brings the community together during the holiday season.

Its annual toy drive begins in November, with all donated toys going directly to The Salvation Army for distribution to children and families in need during the holidays. Local radio stations have often helped support the initiative.

“This community has given us so much over the decades, and our annual toy drive is our favourite way to give back and ensure every local child gets to experience the magic of play during the holidays,” says Grant.

After more than four decades in business, The Toy Shop continues to be part of downtown Peterborough’s story, connecting generations of families through something as simple as the joy of finding the right toy.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

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Business Advisory Centre Celebrates Two Years of Helping Local Entrepreneurs Succeed

By Scott Arnold

Community Futures Peterborough’s Business Advisory Centre has supported 546 businesses, helped launch 227 new businesses and contributed to the creation of 414 jobs since opening in 2024.

Community Futures Peterborough’s Business Advisory Centre has supported 546 businesses, helped launch 227 new businesses and contributed to the creation of 414 jobs since opening in 2024.

Community Futures Peterborough is celebrating two years of its Business Advisory Centre, which has supported 546 businesses and helped create 414 jobs across the region since 2024. (Photo courtesy of Community Futures Peterborough)

Two years after opening its doors, the Business Advisory Centre (BAC) is celebrating a successful start, surpassing provincial consultation targets by 301% in the 2025/26 fiscal year while helping entrepreneurs across Peterborough and the surrounding region start and grow their businesses.

Operated by Community Futures Peterborough, the centre provides business advice, workshops, mentorship and access to funding programs for entrepreneurs in the City of Peterborough, Peterborough County, Curve Lake First Nation and Hiawatha First Nation.

Since launching in 2024, the centre has responded to 1,702 inquiries and delivered 1,047 in-depth consultations, supporting 546 unique businesses. More than half of those businesses were start-ups, while the remainder were established businesses looking to grow.

The support has helped entrepreneurs launch 227 new businesses, sustain or expand 336 businesses, complete 10 business acquisitions and create 414 jobs.

The centre also offers free, in-person workshops covering a wide range of business topics. Over the past two years, it has delivered 115 workshops, attracting 1,769 participants.

Funding Programs Help Turn Ideas Into Businesses

Two provincially funded programs, Starter Company Plus and Summer Company, have also seen record participation.

Together, the programs have provided $214,000 in grants to entrepreneurs across the region.

Through Starter Company Plus, 41 entrepreneurs graduated from two program cohorts, receiving $178,000 in grants. Their achievements included launching 20 new businesses, expanding 35 businesses and creating 78 jobs.

Summer Company awarded $36,000 to 12 student-run businesses, helping create 23 jobs while encouraging young entrepreneurs to consider business ownership as a future career.

The centre also runs SOAR, a program supporting established businesses with growth, expansion and long-term sustainability. Over the past two years, 42 businesses have participated.

Ongoing Support for Local Businesses

Rather than offering one-time advice, the Business Advisory Centre works to build ongoing relationships with entrepreneurs as their needs change, whether they are developing an idea, working through challenges or planning their next stage of growth.

“We’re incredibly proud of what the team and the businesses we support have accomplished in just two years,” says Devon Girard, Executive Director of Community Futures Peterborough. “But the numbers are only part of the story. Every consultation represents a person taking a risk, pursuing an idea, creating something new or trying to make their business better.”

As the centre enters its third year, it plans to continue expanding access to business support and responding to the needs of entrepreneurs throughout the region.

Community Futures Peterborough is a not-for-profit organization that has supported local small businesses through financing since 1985, investing more than $44 million in over 1,900 businesses and helping create or maintain more than 4,900 jobs.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

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Euphoria Wellness Spa Celebrates 20 Years of Growth, Community and Connection in Peterborough

By Scott Arnold

For 20 years, Euphoria Wellness Spa has been more than a place to book a treatment. It has become part of the fabric of downtown Peterborough, and that was evident Thursday as the business celebrated two decades in the community.

For 20 years, Euphoria Wellness Spa has been more than a place to book a treatment. It has become part of the fabric of downtown Peterborough, and that was evident Thursday as the business celebrated two decades in the community.

Euphoria Wellness and spa owner simone dobson was presented with a certificate from city of peterborough mayor jeff leal to mark their 20 years in business (photo by scott arnold)

The 20th Anniversary celebration at Euphoria was extremely well attended, with a steady stream of people coming through the doors throughout the day to celebrate the milestone with owner Simone Dobson and her team.

For Inventory Controller and Manager Kaley Graham, the response was a fitting reflection of what Euphoria has become.

“Honestly, we're always overwhelmed every year and this year was no different,” Graham said. “It was incredible to see the amount of people that want to support us.”

And there was plenty to celebrate.

Euphoria’s story began 20 years ago with Dobson and a much smaller business on Hunter Street.

Dobson started at Spa on Hunter, a small medical spa, aesthetics business and hair salon. As the business grew, she was presented with an opportunity to partner with Spa Euphoria on Lansdowne Street.

The two businesses came together, allowing the team to offer more services to their clients and the community. Before long, that location was also running out of room.

That eventually led Dobson to a historic building in the heart of downtown Peterborough, where she transformed the landmark into the Euphoria Wellness Spa that people know today.

The result is a business that has continued to grow while remaining firmly rooted in the community.

Today, Euphoria includes aesthetics, medical services, massage, retail and more, along with its rooftop patio, lounge areas, steam rooms and saunas.

Graham says there is no membership required to visit Euphoria, either. While the spa offers membership perks, its treatments and services are open to everyone.

And, as she explains, people often discover there is much more to Euphoria than what initially brought them through the door.

“You come in for a little manicure quickly upstairs and you get drawn in,” Graham said. “You see the patio, you see the lounge. You're like, oh, we offer massages.”

“We do offer a little something for everyone.”

But the size of Euphoria and the number of services it offers are only part of the story.

The anniversary celebration also provided a reminder of just how many relationships Dobson and her team have built over two decades.

Throughout the day, longtime clients, friends, community members and local figures stopped by to mark the occasion. Mayor Jeff Leal was also on hand and presented Dobson with a certificate recognizing the milestone.

For Graham, seeing so many people come through the doors was especially meaningful because of what it says about Dobson's connection to Peterborough.

“Simone really is a pillar of community,” Graham said. “She has brought these lovely individuals here. She really warms, opens up her heart and brings in lots of great stuff to the spa and to the community.”

“She has made all of these connections and it's amazing to see all the people that come to support her.”

That sense of connection extends to the Euphoria team itself.

Graham has played a role in bringing together the moving parts behind the scenes, particularly for events like Thursday's anniversary celebration. For her, one of the most rewarding parts of the job is watching everything come together.

“My favourite part is honestly just the hustle bustle of it,” Graham said.

“There’s a big buildup, especially on my end when it comes to the event. But I love seeing everything that I've either dipped my hand in or helped dip my hand in and see it all unfold and unravel into this beautiful celebration.”

Twenty years is a significant milestone for any business.

For Euphoria, Thursday's celebration showed that the anniversary isn't simply about looking back at where the business started. It's about the people who helped it get here, the team that continues to build it and the Peterborough community that has supported it along the way.

And judging by the number of people who walked through the doors to celebrate, there are plenty of people who feel they have been part of the Euphoria story, too.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

Engage with us on social media on Twitter, Instagram, Facebook, Threads, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.

The Man Behind the Petes Souvenir Store: Mark Million Looks to Build on an Award-Winning Year

By Scott Arnold

As the Peterborough Petes prepare to open another season at the Memorial Centre, the man behind the Petes Souvenir Store is ready with new gear, new ideas and the same focus on giving fans a reason to keep coming back.

As the Peterborough Petes prepare to open another season at the Memorial Centre, the man behind the Petes Souvenir Store is ready with new gear, new ideas and the same focus on giving fans a reason to keep coming back.

Mark Million, Director of Merchandise for the Peterborough Petes, stands with Petes staff members Dylan Hilton (left) and Brody Wright (right) inside the Petes Souvenir Store at the Peterborough Memorial Centre. (Photo by Scott Arnold)

When the Peterborough Petes take the ice for their 2026-27 home opener on Thursday, September 17th, there will be plenty happening inside the Memorial Centre.

The Petes will officially begin their 70th season of hockey in Peterborough, fans will get their first look at this year’s team on home ice and, just inside the building, Mark Million will be doing what he has been doing for the past four years: making sure Petes fans have plenty to choose from when it comes to showing their team pride.

Million is the Director of Merchandise for the Petes and runs the Petes Souvenir Store, a role that has brought together two things he has enjoyed for most of his life: sports and retail.

It is also a role that has some significant history behind it.

The Petes Souvenir Store dates back to 1979, when the Parnell and Rowe families were instrumental in getting it started. That was the same year the Petes won the OHL championship and captured the Memorial Cup, giving Peterborough hockey fans plenty to celebrate.

More than four decades later, the store remains a fixture inside the Memorial Centre.

“I think just in a Peterborough way, we kind of took it one step further as a group,” Million said of the store's beginnings. “We had won the year before. We’d won the OHL championship in 1979, of course. And so I think we just kept it going and turned it into something that, 45, 46 years later, is now the hallmark of the league and we’re very fortunate for the support.”

Million celebrated his fourth anniversary with the Petes this year, taking over the merchandise operation from longtime Petes employee Don Sharp, who had spent 16 years in the role.

His first day on the job was anything but quiet.

The Petes had just won the OHL championship and Sharp had already placed hundreds of orders for championship hats and T-shirts. When Million arrived, a shipment from CCM had come in late and the new Director of Merchandise found himself spending his first days helping bag and organize orders.

“We had an entire section in the back full of bags,” Million recalled.

Taking over something that had been built over decades meant Million knew there was no need to reinvent everything.

Instead, he started by talking to the people who mattered most: the customers.

“Is there something that you’d want to see? Is there something that we can do differently? What do you like about what Don has built here?” Million said.

That approach has remained a big part of how he operates the store.

“There’s no magic formula. It’s still at the end of the day, it’s still people, it’s still person to person,” he said.

For Million, that interaction is one of the best parts of the job.

His interest in retail actually goes back to Grade 10 at St. Peter’s Secondary School, where a teacher named Elio Cozzarini introduced him to entrepreneurship.

As part of the class, students also operated the school’s tuck shop, selling everything from gum to drinks, snacks and chocolate bars.

It was an early introduction to the combination of business, sales and dealing with customers that would eventually become Million’s career.

“I always loved the thrill of the chase as a sales aspect and kind of finding a way to source the product, sell it, merchandise it, all that sort of thing,” he said.

Sports were another constant.

Million knew early on that playing professionally probably wasn’t in the cards after discovering he couldn’t hit a “garden variety fastball” at 13 years old, but working in sporting goods gave him another way to stay connected to something he loved.

A job at Sport Chek led to work at National Sports, where Million credits Bruce MacDonald, Garrett Fitzgerald and Johnny Armstrong with helping him find his strengths.

“I wasn’t great on the technical aspect, but I love talking to people,” he said.

Since then, Million has worked a variety of sales jobs, including two stints as a realtor and time with SVP Sports. Now, after four years with the Petes, that experience has translated into an operation that recently received some major recognition.

Million was named the Ontario Hockey League’s Retailer of the Year for 2026.

He is quick to point out that the award belongs to more than just him.

“There are 19 other men and women in the OHL that are doing a terrific, terrific job,” Million said. “So I’m the holder of the award for this year.”

He also knows the award comes with a challenge to keep improving.

“It does mean that I will try everything in my power to continue to grow the brand,” he said.

That includes bringing the Petes into more places around the community.

Million teased upcoming third-party retail activations that will see Petes merchandise sold in local stores, something he sees as a natural extension of what the team is all about.

“We’re a community-based club. We should be out in the community doing these things,” he said.

There is plenty coming to the Petes Souvenir Store this season as well.

Fans attending Thursday’s home opener will find brand new merchandise, including products from Bardown and a selection of hats from ’47 Canada. But Million says fans shouldn’t expect to see everything at once.

The store will continue rolling out new products throughout the season, giving fans something different to discover as the year goes along.

And if you miss something on opening night, Million and the store will be keeping fans informed through the store’s Instagram account with their “Friday what you missed out on Thursday night” updates.

Million has also embraced the fact that the store has become about more than simply buying a shirt or a hat.

He describes it, jokingly, as being a little bit like Cheers, where regulars come through the door, talk Petes hockey, check out the latest merchandise and sometimes just talk sports.

“They’re walking in off the street,” Million said. “They want to talk Petes hockey, they want to talk about the new gear, they want to see what’s good, they want to talk Blue Jays baseball, and I’m here for it. I love that.”

That connection with fans is also why Million continues to welcome suggestions about what the store should carry.

“If you’ve got something to sell me, show it to me,” he said. “If you’ve got an idea of something that we could sell, let’s have a chat.”

For someone who started developing an interest in entrepreneurship while running a high school tuck shop, it is a pretty fitting place to find himself more than 30 years later.

And on Thursday, September 17th, Million’s OHL Retailer of the Year award will have a place of honour at the Memorial Centre as the Petes begin their 70th season.

The award, which Million jokingly refers to as “Roy,” will be on display in the Hall of Fame for fans to see during the home opener.

But Million has already made it clear he does not want to stop there.

“I’m going to hold the award for this year, but I do want to repeat,” he said. “I want to be the first person to repeat. And if I repeat, then that means that we’ve done a great job.”

For Million, though, that work is bigger than one person or one award.

“Dylan Hilton’s here. He’s done a great job. Our business staff has continued to do a great job on sellouts and activations and creating community partnerships,” he said. “I’m just a small cog in that wheel and I’m very fortunate that people continue to support Petes hockey and find value in the things that we’re trying to sell.”

With a new Petes season about to begin, there will be plenty of hockey to talk about.

And, if you stop by the Petes Souvenir Store, probably a few things worth talking about before the puck even drops.

The Petes will open their season at home against the Kingston Frontenacs on Thursday, September 17th, at 7pm at the Memorial Centre.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

Engage with us on social media on Twitter, Instagram, Facebook, Threads, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.

From a Small Used Car Lot to National Recognition: Del Mastro Recreation’s Remarkable Peterborough Success Story

By Scott Arnold

What began as a modest used-car business built in memory of a father’s dream has grown into one of Peterborough’s most successful family-run companies, earning three national sales awards in the past year and proving that big achievements can happen right here at home.

Del Mastro Recreation has been named Top Canadian Dealer for South Bay Pontoon and Forest River Marine, Bentley Pontoon’s Rookie of the Year Award and a Gold Sales Award recognizing the company as a top seller in Canada.

Dean Del Mastro sits aboard a pontoon boat with three national sales awards earned by Del Mastro Recreation over the past year, including Top Canadian Dealer for South Bay Pontoon and Forest River Marine, Bentley Pontoon’s Rookie of the Year Award and a Gold Sales Award recognizing the Peterborough-based company as one of the top sellers in Canada. (Photo by Scott Arnold)

For Dean Del Mastro, the recent recognition earned by Del Mastro Recreation is about much more than sales numbers.

The Peterborough-based company has received three national sales awards within the past 12 months from three different pontoon boat manufacturers, an accomplishment Del Mastro believes is highly unusual in the industry.

Among the honours are Top Canadian Dealer for South Bay Pontoon and Forest River Marine, Bentley Pontoon’s Rookie of the Year Award and a Gold Sales Award recognizing the company as a top seller in Canada.

“I’m incredibly proud,” said Del Mastro. “I can’t remember any time that a business in Peterborough has received three national awards in the same year from three different companies, all with competing products.”

While the awards recognize strong sales performance, Del Mastro credits the achievement to the people behind the business, from staff members to customers who continue to place their trust in the company.

A Leap of Faith That Paid Off

One of the biggest success stories has been the company’s partnership with Bentley Pontoon.

Del Mastro admitted bringing on the brand was initially a leap of faith. The company already had strong relationships with established manufacturers Avalon and South Bay when the opportunity arose.

Part of what caught his attention was an unexpected personal connection.

His beloved bulldog, whom he describes as “the best dog we’ll ever own,” was named Bentley.

“When they came and said they wanted to talk about taking on Bentley Pontoon, I said, ‘What name did you say?’” he recalled with a laugh.

But beyond the name, it was the people behind the company that convinced him.

A self-described relationship-driven person, Del Mastro said meeting the Marcotte family and the Bentley team left him confident the partnership would work.

That confidence proved well founded.

Following a strong showing at the Toronto Boat Show in January, demand for the boats quickly took off, helping Del Mastro Recreation earn both Rookie of the Year and top sales honours.

Building Trust Through Service

Del Mastro believes success in the recreation industry comes down to three key factors: people, product and service.

With many boats now carrying price tags of $50,000 and beyond, customers want reassurance that they will be supported long after the purchase is complete.

“People expect that when they make that kind of decision, they’re going to be able to count on the company manufacturing the boat and the place selling it to them,” he said.

That commitment to customer service has helped the company build a loyal customer base over more than three decades in business.

A Family Business Rooted in Peterborough

The Del Mastro name has been connected to Peterborough for generations.

Dean’s mother grew up in Douro, and his parents returned to Peterborough shortly before he was born. When his father passed away, the family decided to pursue a dream he never had the chance to realize: starting his own business.

The company began in December 1992 as a small used-car lot operating across from what was then the Trentwinds International Centre.

The first year exceeded expectations, with roughly 300 vehicles sold.

A few years later, the family took a major risk by purchasing the property at 48 Lansdowne Street East, which remains the company’s home today.

“It was a huge undertaking for us,” Del Mastro said. “We didn’t have a lot of money, but we found a way to make it work.”

The family pooled resources, took on significant risk and relied on hard work, determination and strong community relationships to keep moving forward.

More than 34 years later, those efforts continue to pay off.

Growth Through Adversity

After spending more than a decade away from the business, Del Mastro returned during the COVID-19 pandemic and began investing heavily in its future.

Since then, he said the company has quadrupled its sales.

The business has also expanded beyond vehicle sales into powersports, marine products and other recreational industries.

But Del Mastro insists growth does not happen by accident.

“It takes good staff, good planning, good marketing and everything else that goes into running a business,” he said. “You can’t be half in. You’re either all in or you won’t make it.”

Family Still at the Heart of Everything

While the company has grown significantly, it remains a true family operation.

His brother Jason now plays a major leadership role within the business, while their wives help manage financial operations. Even the next generation is involved, with Del Mastro’s daughter Charlotte helping out at the company’s car wash and Jason’s daughters contributing over the years as well.

The family atmosphere extends beyond relatives to employees.

Del Mastro said one of the biggest lessons he has learned in recent years is that younger workers are every bit as motivated as previous generations.

“They want to succeed. They want to contribute. They want to do well in life,” he said. “They’re really just looking for a path.”

That realization has strengthened his commitment to mentoring staff and sharing the lessons he has learned through decades in business.

Why Peterborough Still Matters

Despite opportunities to expand elsewhere, Del Mastro says Peterborough remains the heart of everything the company does.

“This is where I’m from,” he said. “This is where my family and friends are.”

He acknowledged that future expansion may take the company beyond Peterborough’s borders, but he is adamant that the city will always remain its home base.

His pride in the community remains as strong as ever.

“I’ve always fought for this town,” he said.

Today, that fight comes through entrepreneurship, job creation and continued investment in a business that employs local people and serves customers across the region.

Chasing Bigger Goals

For Del Mastro, the recent awards are not a finish line.

If anything, they are motivation to aim even higher.

He studies successful businesses across North America and believes companies operating in communities the size of Peterborough are capable of achieving far more than many people realize.

“Often we limit ourselves by believing what we think is possible,” he said.

That mindset continues to drive the company forward.

Whether it is expanding operations, growing sales or setting new industry benchmarks, Del Mastro says the goal is not simply to be good at what they do.

“We expect not to be good,” he said. “We expect to be great.”

And after turning a small family business into a nationally recognized operation, few would bet against them.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

Engage with us on social media on Twitter, Instagram, Facebook, Threads, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.

15 Years of Sugar Me Right Is a Story About People, Persistence and Community

By Scott Arnold

What started with Shannon Gray searching for a way to never run out of her favourite sugaring product has grown into a 15-year Peterborough business built on education, confidence, community and the people who kept showing up.

1. Shannon Gray cuts the anniversary cake as the business celebrates 15 years in Peterborough. (Photo by Scott Arnold)

There was plenty to celebrate inside Sugar Me Right! Beauty Studio on Thursday as owner and founder Shannon Gray marked 15 years in business surrounded by clients, supporters, community leaders, friends and fellow business owners.

Located at 115 Sherbrooke St., Unit 2, Sugar Me Right has come a long way from its beginnings in Gray's home in Buckhorn, where she spent her first three months building the business while also travelling to clients' homes for “sip and sugar” parties.

“It was definitely not the glamorous version of owning a spa that you might imagine when you hear 15th anniversary,” Gray said.

But it was a start.

Gray had been sugaring at home since she was 19, and when the product she used became unavailable, she spent about two years searching for it before deciding to get professionally trained.

“I am very much a reader, so 15 years ago I opened Sugar Me Right and honestly I don't think I had any idea what it was that I was starting,” she said.

From her home, Gray moved into shared space at Park and King, before relocating to a larger Charlotte Street location in 2014.

In 2017, Sugar Me Right moved to its current downtown location, a move that was important to Gray and one that has helped make the business part of Peterborough's downtown story.

2. Peterborough Mayor Jeff Leal and Deputy Mayor Councillor Joy Lachica present Shannon Gray with a certificate recognizing Sugar Me Right's 15th anniversary. (Photo by Scott Arnold)

Peterborough Mayor Jeff Leal was among those on hand Thursday to recognize the milestone, presenting Gray with a certificate from the Mayor and members of City Council.

“Fifteen years in business is a particularly remarkable achievement,” Leal said.

He also spoke about the challenges faced by small businesses, including regulations and economic uncertainty, while emphasizing the importance of downtown businesses and the people they bring into the core.

“The vibrancy of people, foot traffic is so important each and every day,” he said.

Deputy Mayor and Councillor Joy Lachica also congratulated Gray, highlighting her resilience and the example she provides for young people and aspiring business owners.

“I thought, what an inspiration you are to youth and to those coming up who are interested in these things,” Lachica said.

She also recognized Gray's contribution as a woman business owner in downtown Peterborough.

“And your resilience and your inspiration as a woman leader and business owner in our downtown Peterborough is huge,” she said.

Nour Mazloum, executive director of the Peterborough Downtown Business Improvement Area, noted that Sugar Me Right has been connected to downtown for more than a decade, first becoming part of the downtown business community in 2014 before moving to its current location in 2017.

“Downtown businesses aren't just places that we shop or get services at,” Mazloum said. “They have become part of the fabric of our community.”

She credited Gray with building a business that people know, love and seek out, while thanking her for continuing to invest in downtown Peterborough.

But the anniversary was also a chance to reflect on how much the business itself has helped educate the community.

When Gray started, many people were unfamiliar with professional body sugaring.

“I'd get questions like, do you sell candy?” she said.

Instead of simply advertising the service, Gray decided to teach people what sugaring was and what it could do.

“I decided that if people didn't understand it, I was gonna teach them,” she said.

Beginning in 2013, her advertising focused heavily on education, explaining how sugaring could affect hair growth and the skin.

3. Sugar Me Right esthetician Vicki Logan demonstrates professional body sugaring on employee Tara Williams' arm during the business's 15th anniversary celebration. (Photo by Scott Arnold)

For Gray, however, the business has never really been about hair removal alone.

“Because for me, it has never really been just about removing hair,” she said. “It's been about confidence.”

Over the years, Gray has also educated practitioners through Alexandria Professional, supported other businesses, sponsored events, donated to fundraisers and helped with community events.

That broader role has changed how she sees the business she started 15 years ago.

“I don't know why that made me emotional, but somewhere along the way, Sugar Me Right stopped being a business that I just owned,” Gray said.

“It became a we by offering jobs. It became part of the community.”

That, she said, is one of the things she is most proud of.

“A business doesn't get to 15 years because of one person,” Gray said.

“It gets there because of the people who keep showing up, the clients who trust you, the staff who stays, the people who refer you, the other businesses who collaborate with you, community organizations who give you a place at the table, and people who believe in you when you're still trying to figure things out.”

Gray also reflected on one of the earliest challenges she faced.

When she applied for funding during her first year, she was told spas were not the kind of businesses the organization preferred to fund because many closed within their first two years.

“I remember thinking, well, you don't know who's running this one,” she said.

She asked for her application back.

“Challenge accepted.”

Fifteen years later, Gray said those words mean something different.

“It's not really about proving to somebody that they're wrong anymore,” she said. “It's about proving to myself that when I believe in something, I'm willing to keep showing up for it.”

That message was echoed by Cindy Koshowski, president of the Women's Business Network, who praised Gray's commitment to the organization and the community.

“I think you should come and stand up here with me because what I want to talk about is the stand-up part because you are a stand-up person,” Koshowski said.

She also thanked Gray for the kindness and compassion she brings to her work.

“I am so glad you invited me. I wouldn't have missed it for anything,” she said.

Before the day ended there was one more presentation. Liam O’Connor, representing the Peterborough and District Chamber of Commerce presented Gray with a certificate recognizing the 15-year milestone, while also highlighting her support for local business, the Chamber, the Women's Business Network and the Love Local initiative.

O’Connor emphasized that Gray and her team lead by example when it comes to supporting other area businesses. “(Sugar Me Right!) walks the walk when they talk about supporting local".

The celebration began with a land acknowledgement from Crystal Dawn, who also happens to be Gray's younger sister.

Dawn spoke about their grandmother, who ran a business for many years, and drew a connection between that family history and Gray's own journey.

“Shannon has shown a dedication, resiliency, and creativity often seen in indigenous women in business,” Dawn said.

“A true force to behold and a natural leader, I am so proud to be your not so little little sister.”

For Gray, reaching 15 years was ultimately about more than celebrating the business itself.

“I don't just want to celebrate 15 years of Sugar Me Right,” she said. “I want to celebrate 15 years of people.”

There were plenty of those people in the room Thursday.

Clients who have been there since the early days, members of Gray's team, fellow business owners, community leaders and supporters gathered to celebrate a business that has continued to grow while remaining firmly connected to the community around it.

Gray doesn't know exactly what the next 15 years will bring.

“I have no idea exactly what the next 15 years will look like,” she said.

“But after everything that it took to get here, I'm pretty excited to find out.”

For a business that began with one woman, a product she couldn't live without and a determination to find a way forward, that's a pretty good place to be after 15 years.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

Engage with us on social media on Twitter, Instagram, Facebook, Threads, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.

From a House Party Mishap to a Peterborough Success Story

By Scott Arnold

What started as a teenager trying to erase the evidence of a house party has turned into one of Peterborough’s longest-running local businesses.

What started as a teenager trying to erase the evidence of a house party has turned into one of Peterborough’s longest-running local businesses.

Terry Munro’s journey into business started with a rented carpet cleaner after a teenage house party. Thirty-seven years later, Kawartha Carpet Cleaning has become a familiar name across Peterborough and the Kawarthas (Photo by Scott Arnold)

When Terry Munro was 17 years old, he found himself in a situation many teenagers would rather forget.

He had hosted a house party and needed to clean the carpets before anyone found out.

So he rented a steam cleaner, got to work and discovered something unexpected: he was actually good at it.

“The rest is pretty much history,” Munro said with a laugh.

Thirty-seven years later, that one cleaning job has grown into Kawartha Carpet Cleaning, a company that has become a familiar name in homes, businesses and institutions across Peterborough and the Kawarthas.

It is a story that could only happen in a community like this one.

Unlike many teenagers who were working part-time jobs after school, Munro was already thinking differently. He had his own vehicle and saw an opportunity in a service that virtually everyone could use at some point.

Before long, he had launched a business and rented his first office on Erskine Avenue, above Better Carpet. The company later moved to The Queensway, where it spent many years beside the Queensway Restaurant, before settling into its current Rye Street location in 2011.

Over nearly four decades, the business has seen Peterborough grow and change around it.

While carpet cleaning remains at the heart of the operation, the company’s work extends far beyond living rooms and hallways. Kawartha Carpet Cleaning services residential and commercial properties, cleans furniture, works on boats and vehicles, and handles specialty jobs throughout the region.

Its crews regularly work with hotels, businesses, marinas and municipal facilities, making the company a familiar presence in countless corners of the community.

Like many local businesses, Kawartha Carpet Cleaning faced challenges during the COVID-19 pandemic. Long-standing routines had to be adjusted, staffing structures changed and operations adapted to new restrictions.

But the company endured.

For Munro, that resilience comes down to two things: loyal customers and dedicated employees.

He credits generations of repeat clients and referrals for helping the business thrive for nearly four decades. At the same time, he is quick to point out that the company’s success has always been driven by its staff.

“This whole thing’s been staff driven the whole time,” he said.

That commitment to people may be one of the most meaningful parts of the story.

Over 37 years, Munro estimates he has employed thousands of people. Many were young workers getting their start in the workforce, and he still runs into former employees throughout the community.

In some cases, they remind him that Kawartha Carpet Cleaning was their very first job.

Even his mechanic.

For a lifelong Peterborough resident who has spent decades building a business here, those connections matter.

Munro played hockey in the city, built relationships throughout the community and has watched generations of workers and customers come through his doors. While he now lives in Havelock after spending years in Ennismore and Bridgenorth, Peterborough remains home in many ways.

Looking back on nearly four decades in business, his answer to what he is most proud of is surprisingly simple.

“I’m still here.”

In an era when small businesses face constant challenges and competition, there is something refreshing about that response.

No grand speech. No elaborate explanation.

Just a local business owner who started with a rented steam cleaner, worked hard, built a loyal customer base and kept showing up year after year.

And if Munro has his way, the story is far from over.

His goal remains the same as it has been for years: when people in the Kawarthas think about carpet cleaning, he wants them to think of Kawartha Carpet Cleaning.

Considering how the company got its start, that is a remarkable journey from one unforgettable house party.


Scott Arnold
is a Journalist and Content Creator at PTBOCanada Media Inc

Engage with us on social media on Twitter, Instagram, Facebook, Threads, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.